Available 24/7 · 📞 Call (803) 400-1974 · Free Consultation · Senior Investigator Callbacks
Home›Privacy Policy
Privacy Policy · Last Updated May 2026

Privacy Policy.

How Stillinger Investigations collects, uses, and protects your information. Confidentiality is the foundation of our work — and that begins the moment you contact us.

Talk to an Investigator — Free & Confidential Contact Us →
Available 24/7  ·  A senior investigator returns every call

Effective Date: May 7, 2026 · Last Updated: May 7, 2026

1. Introduction

Stillinger Investigations, Inc. (“Stillinger,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website (investigatesc.com), submit an inquiry, or engage our services.

Confidentiality is the foundation of our investigative work. The standards described in this policy apply to website visitors and apply alongside (not in place of) the heightened confidentiality protections that govern our active client investigations.

2. Information We Collect

Information you provide

When you contact us, request a consultation, or engage our services, you may provide: name, phone number, email address, mailing address, the nature of your case or inquiry, and any documents or media you choose to share with us.

Information collected automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies, including: IP address, browser type, device type, pages visited, referring website, and time spent on pages. This information is collected for analytics, security, and to improve our website.

Third-party services

Our website integrates with third-party services that may collect information independently, including: Google Analytics, Google Tag Manager, Facebook Pixel, and Contact Form 7. These services have their own privacy policies. You can opt out of Google Analytics tracking via Google’s opt-out browser add-on.

3. How We Use Your Information

We use information to:

  • Respond to your inquiries and provide investigative services
  • Communicate about your case (only via channels you authorize)
  • Send service-related notices, invoices, and reports
  • Improve our website and services
  • Comply with legal obligations
  • Defend our legal rights when necessary

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Ever.

4. How We Share Information

Information you provide is shared only:

  • With you — your case file is yours.
  • With attorneys you authorize — when you instruct us to coordinate with your legal counsel, we share case-related information directly with them.
  • With courts and law enforcement — only when legally required (subpoena, court order, valid warrant) or when our investigators testify in proceedings related to your case.
  • With service providers — limited information may be shared with vetted vendors (e.g., secure hosting, accounting) bound by confidentiality obligations equivalent to ours.

We never publish, sell, post, or display client information in any public forum, advertisement, social-media post, or marketing material — including testimonials, case studies, or success stories — without explicit written authorization.

5. Data Security

We use industry-standard technical and organizational measures to protect your information, including: encrypted communication channels for sensitive case discussions, secure document storage with access controls, employee confidentiality agreements, and physical security at our five SC offices.

However, no method of transmission or storage is 100% secure. If you have an unusually sensitive case, we offer additional confidentiality measures including encrypted-email channels, in-person consultations only, and case-file segregation.

6. Cookies and Tracking

Our website uses cookies for essential functionality (form submission, session state) and analytics. You may disable cookies in your browser settings, though some site features may not function correctly.

7. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications (we send very few)
  • File a complaint with relevant data protection authorities

To exercise these rights, contact us at (803) 400-1974 or via our Contact page.

8. Data Retention

We retain client case files in accordance with SLED licensing requirements and the applicable statute of limitations for the legal matters they support — typically a minimum of seven years from case completion. Website visitor information collected via cookies is retained per our analytics provider’s standard retention period (generally 14-26 months). You may request earlier deletion of website data by contacting us.

9. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it. Investigations involving minor children (e.g., custody investigations) are conducted with parental authorization and special confidentiality protections under SC family-court rules.

10. California / EU Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA). EU residents have additional rights under the General Data Protection Regulation (GDPR). To exercise these rights, please contact us — we treat all inquiries with the same investigative-grade confidentiality, regardless of residency.

11. Changes to This Policy

We may update this Privacy Policy as our practices change or to comply with legal requirements. The “Last Updated” date at the top reflects the most recent version. Material changes will be posted prominently on our website.

12. Contact Us

For questions about this Privacy Policy or your information, contact us:

Stillinger Investigations, Inc.
1416 Park Street
Columbia, SC 29201
Phone: (803) 400-1974
Email: via our Contact page

SLED License #1586 · Bonded · Insured · Confidentiality is the entire product.

Take The Next Step

Stop wondering. Start knowing.

One call. One licensed investigator. One free, fully confidential conversation about exactly what’s possible in your case.

(803) 400-1974
Call Now — Free & Confidential Contact Us →
24/7 · Senior Investigator Callbacks · No Paper Trail
Stillinger Investigations · 1416 Park Street · Columbia, SC 29201 · SLED License #1586
📞
Call (803) 400-1974Free · Confidential · 24/7

Posts

Pages

Portfolio

  • P2 (April 22, 2014)

RM Locations

Categories